Terms of use

What type of hotel is Hotel London 1889 & Casino?
Hotel London 1889 & Casino is an adults-only hotel in central Batumi, welcoming guests aged 16 and above. The hotel offers seven room categories, fitness facilities, sauna, Turkish hammam, 24/7 room service, laundry service, free Wi-Fi, and direct casino access.

Does Hotel London 1889 & Casino accommodate children?
No. Hotel London 1889 & Casino is an adults-only property and accepts guests aged 16 and above.

Does the hotel have a conference hall?
No. The hotel does not have a conference hall.

Are pets allowed?
No. Pets are not allowed at the hotel.

Location & Transportation

Where is Hotel London 1889 & Casino located?
The hotel is located in a very central area of Batumi, with shops, restaurants, cafés, and other city attractions nearby.

How can I reach the hotel by public transport?
Buses No. 10 and 10A and minibus No. 88 can be used to reach the hotel.

How far is the hotel from Batumi Airport and Railway Station?
Batumi International Airport is approximately 8 km from the hotel, while Batumi Railway Station is approximately 5 km away.

Does the hotel provide airport transfers?
Yes. Airport transfers are available upon request and can be arranged by phone or online. Sedan transfers accommodate up to 3 passengers, while minivans accommodate 4–6 passengers.

How much does a transfer from Batumi Airport cost?
The provided hotel information lists airport transfers from 80 GEL one way. Guests should confirm the applicable vehicle and price when booking.

How much does a transfer from the railway station cost?
A transfer from the railway station costs 80 GEL for 2–3 passengers according to the provided hotel information.

Parking

Does Hotel London 1889 & Casino have parking?
Public parking is available near the hotel and is suitable for sedan cars.

Reservations & Payment

What rate plans does the hotel offer?
The hotel offers flexible rate plans. Rates can include breakfast, Wi-Fi, room amenities, complimentary water, tea and coffee, fitness facilities, sauna, and Turkish hammam. Breakfast and VAT are included in the applicable rates.

How can I change or cancel my reservation?
Reservations can be managed online or by contacting the hotel directly by phone or email. Guests can also modify their booking themselves through the available online booking channel.

How far in advance can I cancel free of charge?
Free cancellation is available up to 3 days before arrival.

What happens if I cancel on the day of arrival?
Cancellation on the day of arrival incurs a charge equivalent to one night's accommodation.

Are prepaid accommodation payments refundable?
Prepaid accommodation fees are generally non-refundable. An exception may be considered in cases of illness when valid medical documentation is provided.

How can I pay for my stay?
Payment can be made by bank transfer or at the hotel by card or cash.

Check-in & Check-out

What time is check-in and check-out?
Check-in is from 14:00 and check-out is by 12:00.

Is early check-in available?
Early check-in is subject to availability and costs 50% of the first night's rate.

Is late check-out available?
Yes, late check-out is subject to availability. Late check-out until 18:00 costs 150 GEL.

What documents are required at check-in?
Guests must present a valid passport or ID at check-in.

Can I store my luggage after check-out?
Yes. Luggage can be stored in the hotel lobby.

Rooms

What room categories are available?
The hotel offers Standard, Superior, Junior Suite, Corner Suite, Business Suite, Penthouse, and Presidential Suite rooms.

How large are the rooms?
Room sizes range from approximately 20 m² for Standard Rooms to 141 m² for the Presidential Suite.

Do the rooms have city views?
Yes. All rooms offer city views.

What bed types are available?
Available sleeping arrangements include twin, queen, and king beds, as well as sofa and extra-bed options.

Are extra beds available?
Extra beds are available upon request.

Is minibar service available?
Yes. Minibar service is available upon request.

Dining

Does the hotel have a restaurant?
Yes. The hotel has a 24-hour lobby restaurant.

What time is breakfast served?
Breakfast is served daily from 07:00 to 11:00.

What are the lunch and dinner hours?
Lunch is served from 12:00 to 15:00, and dinner is served from 18:00 to 22:00.

Is room service available?
Yes. Room service is available 24/7 and can be ordered by phone through the restaurant.

How can I access the restaurant menu?
The restaurant and room-service menus are available through a QR code.

Fitness & Wellness

Does the hotel have a fitness center?
Yes. Hotel guests have free access to the fitness center, which is open daily from 10:00 to 22:00.

Does the hotel have a sauna and Turkish hammam?
Yes. The hotel offers a sauna and Turkish hammam, open daily from 10:00 to 22:00.

Is the Turkish hammam free for hotel guests?
Yes. Self-use of the Turkish hammam is complimentary for hotel guests.

Are spa treatments available?
Yes. Spa treatments are available from 10:00 to 22:00, and hotel guests receive a 25% discount on spa treatments.

Wi-Fi & Services

Is Wi-Fi free at the hotel?
Yes. Free Wi-Fi is available throughout the hotel.

What is the hotel's Wi-Fi network and password?
The Wi-Fi network is London1889 and the password is London1889.

Does the hotel offer laundry service?
Yes. Laundry service is available and can be ordered by contacting reception by phone. The price list is available in the room.

Is the reception open 24 hours?
Yes. The hotel has 24/7 reception.

Hotel Policies

Is smoking allowed in the rooms?
No. All guest rooms are non-smoking.

What are the hotel's quiet hours?
Quiet hours are from 23:00 to 08:00.

Are pets allowed?
No. Pets are not allowed.

Is a security or damage deposit required?
No security or damage deposit is required according to the hotel's provided policy.

Does the hotel offer special rates for returning guests?
Yes. Special rates are available for returning guests, and seasonal special offers may also be available.